Account lost

If you have already linked your Apple/Google account, you should be able to log in using the linked account credentials.In case you encounte...

Guest account lost.

 We would like to inform you that the guest account may be lost after each game update.To ensure a seamless gaming experience and to re...

Failed binding account

You may try using a different third-party account to bind and log in, as this might lead to a successful login. Sometimes, using an alternat...

游戏为什么会掉线？

给您造成的任何不便，请原谅。 请尝试重新连接或切换网络以查看情况是否有所改善。 如果您还有其他问题，请随时告诉我们！

为什么我无法登录游戏？

对于这次不愉快的经历，我们深表歉意。 请清除所有后台进程，重启游戏，看看问题是否解决。 您也可以尝试切换网络。 如果您有任何其他问题，请随时告诉我们！

怎么绑定账号？

您可以按照以下步骤绑定您的帐户：1.下载游戏后，您可以在登录界面选择“Sign in with Google”登录并关联账号。 账号绑定后，您可以在不同的设备上登录您的游戏账号。2. 如果您选择New Game 以Guest 帐户登录，则在您完成Deck Edit 教程后，系统会...

How to delete account ?

We want to emphasize the importance of careful consideration before proceeding with any account deletion. Once the account is deleted, you w...

Account stolen

We want to assure you that we will not interfere with your Apple/Google account in any way.If you encounter any account-related issues, we s...

Unable to bind account

Please try the following steps, which may help you solve the problem:1. Close all running applications and try connecting to a different int...

Account bound

It seems that the account you are attempting to bind has already been used before. Please try to recall if you have previously linked this a...

How to cancel deletion?

If you are willing to proceed with the account cancellation process, please pay attention to the following two rules: 1. There will be ...

Can the deletion process be expedited?

We want to inform you that once the account cancellation process is initiated, it cannot be expedited.To maintain a high level of security, ...

Swap account binding

Hello! If you encounter any abnormalities with your Apple/Google account, we advise you to promptly visit the third-party account platform t...

Can I change my account binding?

We want to inform you that unbinding is not supported once you have successfully bound a third-party account.If you suspect any abnormal act...

Unlink account

Hello! We want to inform you that unbinding is not supported once you have successfully bound a third-party account. If you suspect any abno...