To report a bug, go to Settings and click the Report a Bug button. Kindly provide description of the bug you are experiencing and submit. It will generate a fingerprint. Copy the finger print and then press Player Support and provide the following information:
 

[Issue Description]: What you were doing before encountering this problem or the scene where it occurred.
 
[Phone Model]:
 
[Issue Occurrence Time]:
 
[Related Images/Videos]: Complete and clear video recordings or screenshots.
 
[Fingerprint String]