We want to inform you that there might be delays in item deliveries at the moment due to a surge in payment requests.
To help resolve the issue, we recommend following these steps:
  1.  First of all, please try restarting the game and check if the corresponding item has been credited.
  2.  If the previous step was unable to resolve your problem, please check if the payment has been successfully deducted from your account.
If the problem persists and the items have not been delivered, please don't hesitate to contact our customer service team. We'll be ready to help you as soon as possible.
Thank you for your understanding, and we apologize for any inconvenience caused. We value your patience and support in resolving this matter promptly.