It appears that the issue you are experiencing could potentially be connected to network fluctuations or your device's performance.
We kindly suggest trying the following steps:
1. Close all unnecessary running programs.
2. Try to switch to a different network, if available.
3. Restart the game.
If the problem persists or it happens repeatedly, we encourage you to bring a screenshot of the relevant error interface to consult with our customer support. We will assist you in locating and resolving the issue.