Hi, how can we help you?
How do I link my account?
Account Issues
Intentional delaying move
General Issues
Account lost
What should I do if I encountered a bug?
Known Issues
Why can't I log into the game?
How do Ranks work?
Gameplay
Will I receive my Twitch Drops rewards in-game automatically?
How can I get Twitch Drops rewards?
I want to unlink my SNAP account with my Twitch account, what should I do?
More
What happens to saved Collector’s Caches and Collector’s Reserves when the change happens?
How are Collector’s Caches and Collector’s Reserves changing?
Will Series 4 and Series 5 cards still appear in Collector’s Reserves?
How can I activate Conquest tier?
How to participate in the conquest competition?
How many tiers are there in the conquest ?
Game lag
Unable to login
Why do gold decrease?
Guest account lost.
Failed binding account
Payment failed
Unable to purchase
Delayed item delivery
Inappropriate player name
Nickname changed
What is Snapping?
What is the goal of the game?
What does the information on cards mean?
Need more help?
