Unable to login
Known Issues
How do I link my account?
Account Issues
Why can't I log into the game?
Account lost
Where can I redeem my rewards?
Event Information
Opponent cheating
General Issues
Patch Notes - June 10, 2025
Account Log out after 41.11 Update
June 5 OTA Updates
More
Web shop log in looping
Things to watch out for this June 10th
Samsung MARVEL SNAP End of Support
How do I contact customer support?
Inappropriate player name
Payment failed
Unable to purchase
Delayed item delivery
Guest account lost.
Failed binding account
What is Snapping?
What is the goal of the game?
What does the information on cards mean?
How do I find a Alliance?
I want to create my own Alliance!
When do Alliance rewards/Bounty refresh?
Need more help?
